Rebilling a Prescription
Rebill is used for prescription corrections that are related to billing. The prescription is cancelled and billed again using the same prescription number and transaction date. Three transactions are recorded in the Audit History for the original claim, rebill reversal, and rebill fill.
Rebill cannot be used to correct the Patient, Drug (to a non-interchnageable), Doctor, and QA. For first fills, the Doctor and QA fields are editable.
The label also displays a *REBILL* indicator.
Select the applicable tab for your province to learn more.
For more information on rebilling prescriptions in British Columbia, refer to the Rebilling a Prescription section of the British Columbia PPM User Guide.
To rebill a prescription:
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Select Correct from the Patient Profile, Workbench, or on any Workflow window after Data Entry.
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If Correct is selected from the Workbench, enter the patient's name or prescription number.
Multiple prescription numbers can be separated by a forward slash (/).
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In the Correct window, select Rebill.
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A prompt appears asking you to confirm if the prescription should be rebilled. Select Yes.
If the reversal failed, review the reason for the rejection. If the reversal cannot be submitted online, select Correct > Manual Reversal to reverse the claim locally or Abort to cancel the rebill.
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In Rx Detail, the Information Bar indicates the prescription is a rebill. Edit the required fields.
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Select Fill.
- If adjudication is successful, the prescription appears on the Profile with a Complete status.
Completing Workflow Steps Again After a Rebill
If Digital Workflow is enabled, certain Workflow steps (i.e., Packaging, Technical Validation, Clinical Review) may need to be completed again depending on the prescription fields that were updated during the rebill. For more information, refer to the table below.
Table 1. Workflow steps that must be completed again after rebilling a prescription field.
| Prescription Field | Data Entry | Packaging | Technical Validation | Clinical Review |
|---|---|---|---|---|
| Prescriber |
|
|
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| Drug |
|
|
|
|
| SIG |
|
|
|
|
| QA |
|
|
||
| Qty |
|
|
|
|
| Days Supply |
|
|
||
| Pack Size |
|
|
|
|
| Packager |
|
|
|
|
| Pricing |
|
|
||
| Bill Code |
|
|
||
| Compound Extended Tab |
|
|
||
| Labels |
|
|
||
| All Other Fields |
|
|